About this organisation
Summary of activities
Inala Primary Care is a community-led, Not-For-Profit organisation dedicated to improving health outcomes and reducing health inequities for people experiencing disadvantage. Our mission is to provide accessible, high-quality, culturally safe, and integrated primary healthcare, particularly for vulnerable and marginalised communities. As a Not-For-Profit, all surplus revenue is reinvested directly back into patient services, workforce development, community programs, and infrastructure to strengthen long-term health outcomes rather than generate profit. Through our multidisciplinary, wraparound model of care, we address the complex medical and social needs of our patients. Our services include general practice, nursing, allied health, mental health, chronic disease management, refugee health, and social prescribing, enabling us to deliver holistic care that extends beyond traditional clinical treatment. A significant proportion of our patients experience barriers to healthcare such as financial hardship, language and cultural barriers, low health literacy, trauma, and social isolation. Our Not-For-Profit model allows us to prioritise equity and access by offering bulk-billed services, longer consultations, interpreter support, care coordination, and targeted outreach programs, ensuring patients receive timely, appropriate, and continuous care regardless of their financial circumstances. Our integrated approach enables early intervention, prevention of disease progression, and reduction of avoidable hospital admissions. Programs such as chronic disease clinics, refugee health services, women s health initiatives, mental health care, and social prescribing directly contribute to improved physical, psychological, and social wellbeing. Community engagement is central to our work. We actively collaborate with local organisations, community leaders, schools, and service providers to co-design services that respond to local needs. This ensures our programs remain culturally safe, relevant, and sustainable. By combining clinical excellence, community partnerships, and a strong Not-For-Profit ethos, Inala Primary Care delivers measurable improvements in health outcomes, patient engagement, and quality of life. Our work not only treats illness but addresses its underlying social determinants, enabling individuals, families, and communities to thrive directly fulfilling our charitable purpose and mission.
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Outcomes
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Programs and activities
Name: Delivery of general practice care to the Inala community & surrounds
URL: http://inalaprimarycare.org.au
Classification: Healthcare access (Health > Healthcare access)
Beneficiaries:- Adults - aged 25 to under 65
- Adults - aged 65 and over
- Children - aged 6 to under 15
- Early childhood - aged under 6
- Families
- Females
- Financially disadvantaged people
- Males
- People at risk of homelessness/ people experiencing homelessness
- People from a culturally and linguistically diverse background (or people from a CALD background)
- People with chronic illness (including terminal illness)
- People with disabilities
- Unemployed persons
- Veterans and/or their families
- Youth - 15 to under 25
Name: Primary Care Research
Classification: Health and medical research (Health > Health and medical research)
Beneficiaries:- Aboriginal and Torres Strait Islander people
- Adults - aged 25 to under 65
- Adults - aged 65 and over
- Children - aged 6 to under 15
- Early childhood - aged under 6
- Families
- Females
- Financially disadvantaged people
- General community in Australia
- Males
- People at risk of homelessness/ people experiencing homelessness
- People from a culturally and linguistically diverse background (or people from a CALD background)
- People with chronic illness (including terminal illness)
- People with disabilities
- Pre/post release offenders and/or their families
- Unemployed persons
- Veterans and/or their families
- Victims of crime (including family violence)
- Victims of disasters
- Youth - 15 to under 25
Name: Clinical teaching and chronic disease upskilling
Classification: Continuing education (Education > Adult education > Continuing education)
Beneficiaries:- Adults - aged 25 to under 65
- Females
- General community in Australia
- Males
Finances
What is this?
This graph shows how much revenue (money in) and expenses (money out) the charity has had each year over the last few years. Charities have many sources of revenue, such as donations, government grants, and services they sell to the public. Similarly, expenses are everything that allows the charity to run, from paying staff to rent.
What should I be looking for?
First off, this graph gives a general indication of how big the charity is - charities range in size from tiny (budgets of less than $100,000) to enormous (budgets more than $100 million). You're also looking for variability - if the charity's revenue and expenses are jumping up and down from year to year, make sure there's a good reason for it.
Unlike companies, charities and not-for-profits aren't on a mission to make money. However, if they spend more than they receive, eventually they will go into too much debt and run into trouble. As a very general rule, you want revenue to be slightly above expenses. If expenses is reliably above revenue, the charity is losing money. If revenue is much larger than expenses, it means the charity might not be using its resources effectively. It isn't always that simple, however, and there's a lot of reasons a charity might not follow this pattern. They might be saving up for a big purchase or campaign, or they might have made a big one-off payment. If you're worried, always look at the annual and financial reports to understand why the charity is making the decisions it is.
What is this?
If a charity receives more money than it spends, that's a surplus (in business, it would be called profit). If it spends more than it receives, that's a deficit. This chart shows surpluses and deficits for the charity over the last few years.
What should I be looking for?
Unlike companies, charities and not-for-profits aren't on a mission to make money. However, if they spend more than they receive, eventually they will go into too much debt and run into trouble. As a very general rule, you want a charity to make a small surplus on average. A deficit means that charity lost money that year, which may indicate poor financial management or just a series of bad circumstances. If the charity always has a huge surplus, it means the charity might not be using its resources effectively. It isn't always that simple, however, and there's a lot of reasons a charity might not follow this pattern. They might be saving up for a big purchase or campaign, or they might have made a big one-off payment. If you're worried, always look at the annual and financial reports to understand why the charity is making the decisions it is.
What is this?
This chart compares the amount the charity receives from various sources, including donations (i.e. money given by the general public or philanthropy), goods and services, government grants, and other sources.
What should I be looking for?
Donations are an important source of revenue for some charities. Others rely more heavily on government funding, or on revenue from other sources. This is an indication of how much they need donors to accomplish their mission. Note that there is no 'good' or 'bad' amount of donations for a charity to have. It might be interesting to look at values over time - are they going up or down? A charity that gets less donations every year may be in trouble.
What is this?
Assets are things that the charity owns that are worth something. This could be anything from a car to investments. Similarly, liabilities are debts or obligations that the charity owes to someone else, like a loan or an agreement to pay for something.
What should I be looking for?
Firstly, in general a charity should have more assets than liabilities. If it doesn't, it implies that the charity might not be able to pay its debts, and you should look very closely at the charity's annual and financial reports to make sure they are taking steps to remedy this. Current assets should generally be above current liabilities - that means the charity can easily pay off the debts that are coming due soon. Beyond that, look for a large stockpile of assets. While a charity should have enough assets to keep it afloat in hard times (a 'buffer') if that stockpile gets too large the charity could be using that money more effectively. As always, if you have concerns check the annual and financial reports.
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